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Pausing your account on an iOS device:
- Open the app.
- Tap on your profile icon.
- Tap Settings.
- Under the Account section, tap Pause account.
- A pop-up notification will ask you, “Are you sure you want to pause your account?” Then tap Pause my account.
- Next, it will ask for your reason why. When you’ve selected one from a list, tap Done.
Pausing your account on an Android device:
- Open the app.
- Tap on your profile icon.
- Tap on the 3 dots in the top right corner.
- Tap on Settings.
- Under the Account section, switch off the toggle in the Active option.
- A pop-up notification will ask you, “Are you sure you want to pause your account?” Then tap Pause my account.