Depending on which device you are currently using, it is Apple App Store and Google Play's policies that you must cancel your premium subscription directly through them.
General Cancelation Guidelines:
- Please note subscriptions on Apple App Store and Google Play renew automatically unless you unsubscribe.
- Uninstalling or deleting the app or your account will NOT cancel your subscription.
- Once you cancel your subscription, you'll be able to use CMB premium for the remaining days you paid for.
- Canceling a subscription doesn't retroactively refund subscription payments, and previously paid subscription fees can't be prorated based on your cancellation date.
- Typically, once you activate a free trial, you will need to cancel at least 24 hours before the trial ends to avoid being charged for the subscription.
Please follow the link associated with the type of subscription on your Coffee Meets Bagel account for more information.
App Store Subscriptions (Apple iOS): http://support.apple.com/kb/ht4098
Google Play Subscriptions (Android): https://support.google.com/googleplay/answer/7018481
For a more detailed CMB policy about subscriptions, please refer to our Terms of Service.