Ever stumbled upon a profile you liked, only to find it gone when you returned? This can be a frustrating experience. Before you assume it's a glitch, let's unpack what might have really happened:
-
Profile Deletion or Pause: Can't find that profile? They might have either deleted or paused their account. In either scenario, you won't be able to access their information on the platform.
-
Account Restrictions: If someone breaches our Community Guidelines, we're serious about maintaining a safe space. Hence, those profiles are removed. So, if you can't spot a certain profile, it's possible they're no longer active due to a guideline violation.
-
Interactions Across Different App Sections: A profile can appear in varied sections - be it the Suggested, Discover, or Likes You page. If you take action on a bagel's profile in one section, you won't see them in another to avoid redundancy. But here's the silver lining: if you've shown interest by liking them on any page, and the feeling's mutual, we'll initiate a chat so you can dive into deeper conversations.
Thank you! If you still believe that what you are experiencing is a glitch after reading this article, please reach out to us by creating a ticket using the appropriate form.